Ericsson India Global Services (Vacancy)

                                                        NOTICE

Ericsson India Global Services need B.Tech 2014(CSE, ECE) to work as Telecom Support Engineer Off roles (On Contract- Extendable) through CoCubes. The details are as follows:

Company Profile: Ericsson is the world’s leading provider of technology and services to telecom operators. We are bringing the opportunity to be a part of the leading band in the 1st Level Assurance department of Ericsson India Global Services.

Date: 13 Sep, 2014

Time: 10:00 AM

Venue Location: Noida (UP ) . Exact venue name will be provided soon

Position: Telecom Support Engineer - Off roles (On Contract- Extendable)

Eligibility: B.Tech (CSE, ECE) of 2014 with min 60% marks throughout and no backlog

Job Details: 1st Level Operations service function is an entry point for incident, technical escalation and responsible for the execution of proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and delivered at standard performance levels.

•Overall network monitoring is done by 1st Level Assurance. Any event that leads to network service incident is categorized, prioritized assigned to relevant teams for resolution. Further follow ups for resolution is also performed by this function. This function not only monitors the events that lead to service discontinuity, but also the events that may later lead to network service incidents. Additionally this function also monitors, in some cases, performance metrics of the network and then follow up for resolution.

•It performs continuous resource status and performance monitoring to promptly detect possible failures. It is responsible to handle trouble reports or calls received from the Operator's Customer Care Center or Service Desk (or from internal Service Desk) and ensures 1st level restoration of incidents.

Salary Details: Take home Rs.12, 000 per month fixed (Rs 1.44 LPA). Apart from that there are night shift allowances of Rs.200 for per night shift.

Selection Process: Online Application on www.cocubes.com, Online Test for the applied candidates (45 Minutes aptitude test), Shortlisted candidates to go for GD & PI

Last date of Applying Online: 10 Sep, 2014 upto 11:59 PM using CoCubes Login ID/ password

NOTE: Candidate should be willing to work in shifts 24x7 Environment (including Night shifts), with good communication skills.

(A.K.Garg)
TPO